Create a Feedforward Culture

Create an open feedforward culture of accountability where employees and leaders feel free to express themselves and hold each other accountable for behavior, goals, and performance. The importance of creating an open feedforward culture of accountability is supported by our scientific research into High Performance Organizations, where we talk about having an open and action-oriented dialogue with each other:

Do you also want to create a feedforward culture of accountability within your organization? Contact us for more information or to make an appointment with Mrs. Feedforward, Muriel Schrikkema (schrikkema@dir.nl).

Create a feedforward culture

WHAT DOES A FEEDFORWARD CULTURE OF ACCOUNTABILITY REQUIRE FROM YOUR ORGANIZATION?

We also clarify why an open feedforward culture of accountability is important and what it requires from organizations, following Lencioni’s model for ‘successfully achieving results together’: Trust is needed to listen to each other’s perspectives in an open dialogue and to dare to engage in debate (‘conflict’). Only when your perspective has been listened to and decision-making is communicated clearly and transparently (with your perspective considered) do you feel involved and are able to hold yourself and others accountable for tasks and responsibilities. Then, you no longer need to exhibit sabotage behavior in terms of: talking about each other instead of with each other, being too nice to each other, being afraid to make mistakes, saying yes and doing no, etc. All this with a view to more successfully achieving the collective result.

“Actually, feedforward is something we, within the management team, are strongly focused on. We are aware that you can’t just roll out such a new open culture of accountability overnight. It takes time, but we are getting there. Step by step.”
Suzanne Verboon – Team Manager RVO

EXAMPLE TRAINING: OPEN CULTURE OF ACCOUNTABILITY

This training is specifically developed for employees and leaders within your organization who want to contribute to shaping an open feedforward culture of accountability. You notice that not everyone always dares to speak out and/or make mistakes and realize that as a result, optimal results are not achieved. During this training, you will get a clear picture of how creating an open culture of accountability within your organization contributes to an even better result, which issues require attention, and what your role (as a manager or employee) can be to positively influence this.

Or visit the Direction website for various customized trainings that we provide around this theme.

COVERED IN THE TRAINING:

TRAINING OUTCOME:

Within many profit and non-profit organizations (including RTL, Gasunie, RVO, Ministry of Economic Affairs, Wageningen University & Research, ABN Amro Bank, Municipality of Maastricht, etc.). Do you also want to create an Open and Action-Oriented Feedforward Culture of Accountability within your organization? Contact us for more information or to make an appointment with Mrs. Feedforward, Muriel Schrikkema (schrikkema@dir.nl).

For me, feedforward confirms my personality, how I act, and it gives me insight into how I can use my qualities even more effectively.

Manager Sales Support

Heineken

Feedforward is very stimulating. It identifies the points of development.
The feedback session made me believe that I can actually do it!

Head Central Personnel

Foundation for Fundamental Research on Matter

If we want to emphasise our students’ qualities, we should also emphasise our teachers’ qualities; that’s why I applied feedforward.

Caroline Versprille

Head of a primary school

Xerox
Heineken
ABN Amro
Ing
Wageningen UR
Pwc
RAVO