effective change and improvement programmes

At McKinsey Insights, Gary Hamel and Michele Zanini argue that ‘change platforms’ are much more effective in generating organisational improvement than ‘change programmes’. This is due to the limited success of many ‘change programmes’ have proven to have. John Kotter at Harvard University, for example, concluded years ago Change-and-Improvement-feedforwardthat 70% of such large change projects generate little to no results.

What we need, is a change platform that encourages individuals to take up challenges and responsibility, start an open and honest discussion, and develop a mutual vision on how to deal with tricky situations and obstacles. A development- and growth-oriented, positive platform. Feedforward helps to instigate and maintain a positive dialogue and motivates to take actions that will render improvements.

“Feedforward is very stimulating. It identifies the points of development.
The feedback session made me believe that I can actually do it!!”
RENÉE-ANDRÉE KOORNSTRA – Head FOM Central Personnel FOM

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